Privacy Policy
Last updated: July 2026
1. Who we are
Selphie is a private counselling, EMDR therapy, and ADHD coaching practice operated by Karen, based in Yorkshire, UK. When we refer to "we", "us", or "our", we mean Selphie.
2. What information we collect
We may collect the following personal information:
- Your name and email address (when you contact us or book a session)
- Any information you share in your enquiry message
- Session notes and clinical records (kept securely and confidentially)
3. How we use your information
We use your personal information to:
- Respond to your enquiry
- Arrange and deliver sessions
- Maintain accurate clinical records as required by professional standards
- Comply with legal and regulatory obligations
4. Legal basis for processing
We process your data based on your consent (when you contact us), for the performance of a contract (when you book sessions), and to comply with legal obligations related to healthcare practice.
5. How we store and protect your data
Your personal information is stored securely and treated with the highest level of confidentiality. Clinical records are kept in accordance with professional body guidelines and UK data protection law (UK GDPR and the Data Protection Act 2018).
6. Sharing your information
We do not sell, rent, or share your personal information with third parties, except where required by law or with your explicit consent (for example, if a safeguarding concern arises).
7. How long we keep your data
Enquiry data is kept only as long as necessary to respond to you. Clinical records are retained in line with professional guidelines (typically 7 years after the last session, or longer where required).
8. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
9. Cookies
This website does not use tracking cookies or analytics. No personal data is collected through your browsing activity.
10. Contact
If you have any questions about this privacy policy or how your data is handled, please get in touch through the contact form on our website.